Shipping Policy

Thank you for purchasing at www.yarbo.com. We strive to provide you with a seamless and enjoyable shopping experience, ensuring your orders are delivered in a timely and efficient manner. This Shipping Policy outlines our shipping procedures and important information related to the shipment of Yarbo products within Australia.


Shipping Timeframes & Coverage

Delivery Coverage:
Yarbo offers delivery to the vast majority of locations across Australia. Only a small number of remote or hard-to-access regions may require additional verification. If you are unsure whether your address is eligible for delivery, simply enter your postcode at checkout, and our system will validate it for you.

Shipping Timeframes:
Delivery times vary depending on your location:
· Standard Areas: 3–5 business days
· Remote or Regional Areas: 7–15 business days
· Please note, transit timelines begin once your order has been dispatched from our Australian warehouse


Tracking

Once your order is shipped, you will receive an email notification containing a tracking number. This tracking number will allow you to monitor the status and location of your package during transit.

 

Undeliverable Packages

If a package is deemed undeliverable due to an incorrect address provided by the customer, refusal of the package, or multiple failed delivery attempts, the customer will be responsible for any additional shipping charges incurred for the reshipment of the package.

 

Delivery Delays

While we make every effort to ensure prompt delivery, unforeseen delays may occur due to factors beyond our control, such as severe weather conditions or carrier-related issues. In such cases, we will do our best to keep you informed and updated on the status of your shipment.

 

Order Cancellation

If you wish to cancel your order, please contact our customer support team as soon as possible. Orders can only be canceled before they are shipped. Once an order is shipped, the cancellation request will be treated as a return (subject to our Return Policy).

 

Return Policy

For information on returns, please refer to our Return Policy page.


Policy Updates

Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications will be reflected on this page. It is your responsibility to review the policy periodically to stay informed about any changes.

 

Need Assistance?

If you have any further questions or need assistance with shipping-related inquiries, please do not hesitate to contact our customer support team.
· Email: support@yarbo.com
· Phone: +1 (631) 818-1850